Blinds NZ > Terms & Conditions
Quick delivery: We aim to dispatch and deliver your order to you as quickly as possible.
Delivery method: Your selections will be delivered to your door via Courier. Rural and island deliveries excluded.
Signature Required: Most deliveries require a signature unless specifically stated by you.
Dispatch Notification: We will notify you by email when your order has been dispatched. Please read our delivery advice https://nzblinds.co.nz/faq/
Delivery Times: We aim to dispatch your order as soon as completed. Allow 1-5 working days typically for delivery.
Most items we sell are custom made and therefore we do not accept returns or provide refunds once manufacturing is underway or goods have been delivered. If you have changed your mind or wish to change sizes or colours etc, please notify us within the 1st 48hours and we will get this sorted for you. After this period we will do our best to find a solution but cancellations or changes may not be possible.
If goods are proven faulty, we will of course, repair or provide a replacement free of charge under the Consumer Guarantees Act.
Extent of Warranty
What is not covered
Please note the following
If it is determined that warranty service is required, it will be determined at the sole discretion of NZ Blinds whether a product will be repaired or replaced.
Aluminium venetian blinds are covered under this warranty with the following special conditions: they must be properly cleaned at least once per year and dusted at least once per week. In addition, if exposed to damp or salt laden air (i.e. situated within one kilometre of an ocean beach, or in a bathroom) or other corrosive elements, aluminium venetian blinds must be properly cleaned at least twice per year.
If there are multiple products in the same room, only the defective product will be repaired or replaced. Every effort will be made to match the original product, but if this is not possible, the product will be matched as closely as possible.
There are no warranties that extend beyond this express written warranty, except the implied warranties of merchantability and fitness for a particular purpose. Under no circumstances shall the manufacturers and/or suppliers of the products be liable for lost profits, or other indirect, incidental, consequential, special or exemplary damages.
Before doing anything else, please contact NZ Blinds with details of the problem.
Should, for any reason, the blind/s or products need to be returned to the factory. The customer shall repackage and send or deliver to the address provided. The products will be checked and if faulty will be repaired or replaced asap and returned to the customer, the freight cost will be reimbursed. However, if in the factory’s view, the product is not faulty the factory may charge for repairs, changes and/or freight.
No tolerance policy regarding Fraud
We will report credit card fraud to the relevant authorities of any attempted fraudulent order.
Secure Details: Internet Ordering and Security is of utmost concern to us. We will ensure your credit card details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone – at all!!
Credit Card Transactions: All your transactions are completed with the security provided by the highest level encryption servers available. Your credit card details are guarded by technology that is completely 100% secure so you can order with confidence.
Multiple Payment Methods: We also accept Afterpay and Direct Debit
Secure Account: We use every means available to protect your sensitive information – that’s why when you initially order from us, you will need to register as a customer by opening an account.
Welcome to NZ Blinds – we are a 100% New Zealand owned supplier of quality New Zealand made Roller Blinds, Venetian Blinds, and Vertical Blinds. We also supply imported world-class Shutters, Honeycomb Blinds and Wooden Venetian Blinds.
Born from 30 years involvement in the window covering industry, we are your first choice in buying blinds online.
48 HOURS TO
CHANGE YOUR MIND
If you decide that the blind you have purchased isn’t the right one for you or you have made a mistake with your measurements, you have 48 hours to change the order.
Just send us an email and we will sort it out with you.
The maximum width for one roller blind is 3000mm. We do however, provide a 2 in one solution for openings greater than 3000mm.
On the "Build My Blind" page:
Best Products at very competitive prices. Nationwide and to the Pacific Islands Close